Getting Started with Shift4 Academy
The Shift4 Academy must be accessed through the Shift4 Partner Portal. Log in and select "Learning" on the left-hand side bar. You will be automatically enrolled in the Shift4 Required Courses, but you will need to enroll yourself in the courses required by Equip (they are considered "Optional" in Shift4 Academy). Read the these instructions to learn how to access the Shift4 Academy and enroll in the additional courses in the Catalog.
Below is the list of courses that you will need to take in the Shift4 Academy:
SkyTab Sales Certification (9 courses, 2.5 hours) - required by Shift4
- Competitive Landscape: Where SkyTab Wins (10 min)
- Introduction to Pricing & E2E Merchant Statements (20 min)
- Flat Rate Plus Pricing 101 (20 min)
- Pricing Against Competitor Statements for Sales Partners (25 min)
- Partner Expectations (40 min)
- Partner Portal Overview (15 min)
- Sales Center Overview (10 min)
- SkyTab Sales Solutions (50 min)
- Certification Exam (15 min)
SkyTab Product Certification (11 Courses, 4 hours) - required by Shift4
- Welcome to the World of SkyTab (15 min)
- SkyTab POS 101 (1 hr)
- Intro to Lighthouse Business Manager (25 min)
- SkyTab Mobile 101 (30 min)
- SkyTab - Customer Facing Display (3 min)
- SkyTab - Kitchen Display System (25 min)
- Online Ordering Overview (25 min)
- SkyTab Business Intelligence (15 min)
- SkyTab - Hardware (25 min)
- Gift Card Program (30 min)
- SkyTab Product Certification Exam (12 min)
Stand Alone Courses (7 Courses, 2 hours) - required by Equip Payment Solutions
- Shift4 Advantage Program 2025 (10 min)
- SkyTab Air (15 min)
- Launch Control: The New Merchant Experience (MX) (25 min)
- Shift4 Merchant Referral Form (3 min)
- SkyTab Website Builder (20 min)
- SkyTab Demo Best Practices (10 min)
- Mastering Discovery Conversations (25 min)
Approx. 8-9 hours of required courses from Shift4 Academy
OPTIONAL: SkyTab Installation & Programming Certification (15 courses, 13 hours)
- Required for Sales Reps who perform Partner Installations
